FAQs

Frequently Asked Questions

Explore our most commonly asked questions below. If you need further assistance, feel free to contact our team — we’re here to help you create your perfect space.

Financing

How does your financing option work?

We understand that investing in high-end furniture is a meaningful decision. That’s why Goldara Interiors offers flexible financing options to make luxury more accessible.

On each product page, you’ll see a “Learn More” option where you can explore available financing plans and get pre-qualified in minutes. This allows you to furnish your space now while paying over time.

Returns

Do you offer returns and refunds?

Yes — we offer a 30-Day Return Policy.

To be eligible for a return or refund:

Items must be unused
Items must be in original packaging
Proof of purchase is required

Please note: As a curated luxury retailer, return processing times may vary depending on the manufacturer or brand associated with your item.

What if my item arrives damaged?

If your item arrives damaged or defective, it must be reported within 48 hours of delivery.

To report an issue:

Submit a request through our Contact Us page
Or call our customer support team directly

We will work quickly to resolve the issue through replacement, repair, or refund when applicable.

Important: Claims submitted after 48 hours may not be eligible for return, replacement, or refund.

Shipping

How long does shipping take?

Our standard delivery timeframe is 5–14 business days.

Due to the size and care required for luxury furniture, many items are shipped via freight to ensure safe and secure delivery. We prioritize product protection and quality handling every step of the way.

Do you ship internationally?

Yes — we offer international shipping on select items.

We are actively expanding our global shipping capabilities, so availability may vary depending on the product. For specific inquiries, please contact our support team.

Store Basics

What does it mean to be an authorized retailer?

Goldara Interiors partners with trusted manufacturers and premium furniture brands to offer authentic, high-quality products. As an authorized retailer, we ensure that every item meets strict standards for craftsmanship, durability, and design.

Where are you located?

Our headquarters are based in the United States, with warehouse partners strategically located across the country. This allows us to offer efficient delivery and reliable fulfillment nationwide.